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How payment processing works on tribl ?
How payment processing works on tribl ?
Updated over a week ago

In this article, we'll unveil the intricate processes behind payment processing on Tribl.

Tribl is committed to empowering the creative community, and a key part of this is ensuring creators receive their rightful compensation. We have teams specifically assigned to streamline the online payment process. Given the intricate nature of online transactions, we've created a guide to help elucidate the roles of each essential participant.

Understanding the Payment Process on Tribl:

  1. The contributor is the cardholder

    • Contributors on Tribl initiate the payment process by inputting their credit or debit card details.

  2. Tribl is the Merchant

    • Tribl is in charge of handling the financial aspect of the transactions while the creators supply the content.

  3. Payment Gateway

    • The Payment Gateway is crucial as it communicates with the Acquiring Bank, choosing the right one according to the user's location. It validates whether the transaction is successful or not.

  4. Acquiring Bank

    • After Tribl shares the transaction details, the Payment Gateway talks to our Acquiring Bank. The Acquiring Bank then asks for funds from the Card Networks.

  5. Card Networks

    • Accepted payment methods on Tribl include Visa, Mastercard, Discover, and Amex.

  6. Issuing Bank

    • This is the bank of the contributor, which funds the user’s credit or debit card and approves the transaction.


Other Key Terms in Tribl's Payment Process:

  • Chargebacks: In cases of disputes or unauthorized transactions, Tribl responds to chargebacks on behalf of creators. Our team works to validate legitimate transactions.

  • Retry Logic: In case of a payment failure, we initiate multiple retry attempts. Simultaneously, we send notifications to the user, prompting them to update their payment details for successful transaction processing.

  • Vaulting: To simplify recurring payments, Tribl relies on a third-party payment processing platform for the handling of card payments.


Staying Informed and Supported

We hope this breakdown helps you understand how Tribl handles your payments. For any queries or support, our team is always ready to assist.

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